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Frequently Asked Questions

At Elegant Healing Counseling, we understand that starting therapy or seeking support can come with many questions. Below are some frequently asked questions to help you feel more informed and comfortable as you begin your journey with us.

What can I expect during my first therapy session?

During your first session, we will discuss your reasons for seeking therapy, your background, and any specific goals you may have. This initial appointment is an opportunity for you to share your experiences and for Jessica to understand how best to support you. It’s also a chance for you to ask any questions about the therapeutic process.

How long are therapy sessions?

Individual therapy sessions typically last 50 minutes. This duration allows for in-depth exploration while ensuring we remain focused and productive. If you have specific needs or requests for longer sessions, please discuss this with Jessica.

Do you offer telehealth services?

Yes, we offer virtual therapy sessions via secure telehealth platforms. This option allows you to receive support from the comfort of your home. Please let us know if you prefer in-person or virtual sessions when scheduling your appointment.

How do you handle confidentiality?

Confidentiality is a cornerstone of therapy. We adhere to strict ethical guidelines to protect your privacy. What you share during sessions remains confidential, with a few exceptions related to safety concerns, such as the risk of harm to yourself or others. For more details, we can discuss confidentiality during your initial session.

Do you accept insurance?

We accept insurance through Alma, including Aetna, Cigna, United, UMR, and Oscar. If you would like to verify your insurance benefits or discuss payment options, please contact us directly. We also offer sliding scale fees for those who may need financial assistance.

How often will we meet for therapy?

The frequency of therapy sessions can vary based on your individual needs and goals. Some clients benefit from weekly sessions, while others may prefer bi-weekly or monthly appointments. This will be discussed during your initial consultation to create a plan that works best for you.

What if I need to cancel or reschedule an appointment?

We understand that life can be unpredictable. If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance to avoid any cancellation fees. We will do our best to accommodate your scheduling needs.

How do I access the client portal?

Existing clients can access the Client Portal for appointment scheduling, secure messaging, and session notes. You will receive login information via email after your initial appointment. If you have any trouble accessing the portal, please contact us for assistance.

Can I bring my partner or family member to a session?

Couples or family therapy is available for those wishing to address relational dynamics. If you would like to involve a partner or family member in a session, please discuss this with Jessica when scheduling your appointment, so we can plan accordingly.

What if I am in a crisis?

If you are experiencing a mental health crisis or need immediate support, please contact emergency services or a local crisis hotline. Your safety is our priority, and while we are here to support you, we recommend seeking immediate assistance in urgent situations.

What is a good faith estimate?

In accordance with the No Surprises Act, we provide a good faith estimate of expected charges for services. This estimate will include the anticipated cost of therapy sessions based on your treatment plan and payment method (insurance or private pay). If you have any questions regarding the estimate or need clarification on costs, please discuss this with Jessica during your initial appointment.

What are the rates for services, and why is investing in therapy important?

At Elegant Healing Counseling, we offer competitive rates for our services, reflecting the quality and dedication to your healing journey.

  • Initial Session (75 minutes): $225

  • Subsequent Sessions (50 minutes): $175

  • Sliding Scale Options: $175 for the initial session and $125 for subsequent sessions.

Investing in therapy is an investment in yourself. It is an opportunity to gain deeper insights, develop coping skills, and foster resilience. Prioritizing your mental health can lead to improved relationships, enhanced self-awareness, and a greater sense of peace and fulfillment in life. Therapy is a transformative process that empowers you to navigate life’s challenges with greater ease and confidence.

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